Increased Webhook Deliveries and Delays

Incident Report for Oura Health Ltd

Resolved

Our webhook system has worked through the delay and we are now dispatching events at normal latency levels

Posted Mar 14, 2025 - 17:56 UTC

Update

We are continuing to deliver webhooks events with a significant delay. Our system is slowly catching up and should be back to normal levels of latency by the end of the business day.

Posted Mar 14, 2025 - 15:46 UTC

Monitoring

Webhook deliveries are currently increased as we correct sleep.lowest_heart_rate from 0 and 255 values to null. No other fields are impacted. This is causing many sleep update events to be sent out for historical sleep data. As a result, our delivery system is delayed trying to catch up on deliveries.

Posted Mar 14, 2025 - 10:11 UTC

This incident affected: API Webhooks.